Bringing the Family to Work

“It’s a Family Affair,” sang Sly and the Family Stone, and indeed it is.  An effective workplace functions like an extended family, and acknowledging and accommodating employees’ “real” families contributes significantly to employee satisfaction, quality, improved productivity, and enhanced customer service.

When employees take time off, whether planned or unplanned, to tend to sick family members or to pursue family oriented activities away from work, it can be inconvenient and disruptive, especially when you have a small staff. How companies handle those “normal” requests can make a world of difference in employee attitudes toward their employer.

There are two sides to this coin. As understanding as employers may appear regarding work/family balance, when we have an angry customer, deadline, or rush job on the line, we don’t want to work around personnel shortages. Planned absences are more easily managed, but unplanned time, such as when an employee gets sick or has to take care of someone else who is sick, can be a real pain.

For their part, employees typically understand that being away from work or the office may put pressure on others to fill gaps. We don’t want to leave our teammates in the lurch, and being away can make preparing for the time off or the return more challenging. But life calls, and taking breaks from work, whether planned or not, is healthy and important, especially since it helps strengthen families and reduces stress, which makes the employee more appreciative of workplace accommodation and support.

Employers can help employees reduce unplanned time off through proactive wellness efforts that address healthy nutrition and diet, by encouraging and supporting exercise and fitness, by supporting smoking-cessation and general health improvement, and through a positive, accommodating attitude toward employees’ lives away from the office.

By providing health and wellness information and educational resources that encourage family awareness and participation, you can help your employees and their families set and achieve personal wellness goals. Employers also can sponsor activities outside of the workplace, such as wellness walks and runs, bicycling events, outings and other healthy activities that promote teamwork and include families.

Being actively aware of employees’ personal needs goes a long way toward improved morale, loyalty and productivity. For example, if your workplace can accommodate scheduling flexibility—such as letting an employee start a little later or leave a little earlier, or take time off during the day for medical appointments, workouts or other needs—it helps employees better manage their lives and meet their families’ needs. When employees can’t achieve balance in their lives or satisfy family obligations, it causes stress and resentment and can contribute to absenteeism or “presenteeism,” the word coined to reflect when employees come to work but aren’t able to pay attention or work effectively.

Additionally, establishing and communicating clear boundaries and expectations about time off is crucial. Productivity, safety and quality always will remain critical requirements, but they’re not just the company’s goals—every employee and his or her family can embrace them as well.

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To reap the benefits of a wellness program at your company, join CBIA Healthy Connections at your company’s next renewal. It’s free as part of your participation in CBIA Health Connections!